FREQUENTLY ASKED QUESTIONS
Having trouble finding insurance?
Unable to reach your agent?
Looking for better rates?
Are ATVs, Dirtbikes, & Quads covered under Auto or Homeowners policies?
There is NO coverage extended from auto or homeowners policies. A separate policy will need to be obtained to properly insure these recreational vehicles from perils such as theft, vandalism, & bodily injury.
What does "Collision Coverage" mean?
In the event you are in an at fault accident, the insurance company will pay to have your car's damages repaired minus your chosen deductible. Ask us about your coverage today!
What is Uninsured Motors or Underinsured Motors coverage?
This coverage protects you against drivers who carry no insurance or who carry an insufficient amount of coverage to pay the claim. We strongly urge everyone to carry UM/UIM coverage.
What is the state minimum auto coverage?
In Tennessee, you are required by law to carry Bodily Injury (BI) Limits of $25,000 per person up to $50,000 total with property damage of at least $15,000. It reads like this on the policy: (BI Limits) 25,000/50,000/15,000 or 25/50/15. We highly recommend to carry, at least, $25,000 property damage as well as Uninsured/Underinsured Motorist coverage. Ask to find out more as well as for pricing on higher coverage limits than the state minimum.
When should I remove Comprehensive & Collision from my vehicle?
Comprehensive (also referred to as Comp. or Other Than Collision) & Collision should only be removed if you can afford to lose the total value of the vehicle in the event of damage or an accident.
Who do I contact to make a claim?
In the event of a claim, or even a possible claim, contact our office. We will advise you & help you every step of the way. Even outside of normal business hours, we have an emergency contact number on our voicemail.
Am I covered if I drive for Uber, Lyft, etc.?
While driving for a third party, such as the above listed & others, there is NO COVERAGE. Depending on the company, you can add coverage or you will have to carry a separate policy for business use. Ask us more about staying properly insured.
What does "Comprehensive Coverage" mean?
Also referred to as "Other than Collision Coverage". This will provide you with coverage for things such as Fire, Hail, Wind, Glass, Theft, Animal Damage & Vandalism minus your chosen deductible.
When do I add my teenage child to my auto policy?
It is always good to inform your agent when your child obtains their learners permit, but no action will be taken until their drivers license is received. We suggest quoting your child's insurance premium on their potential vehicle prior to purchasing it.
What is a Renters Insurance Policy?
The owner of the building is responsible for insuring the dwelling itself, but does not have the responsibility for the renter's belongings. A renters insurance policy does provide coverage for your belongings as well as personal liability.
Does my Homeowners Policy cover floods?
Flooding is typically not covered under your homeowners insurance policy. In order to have flood coverage, a flood insurance policy needs to be purchased.
Do I need to purchase extra insurance for a rental vehicle?
Depending on your policy, your coverage from your primary vehicle will be extended to your rental car as long as you have comprehensive & collision. Depending on the vehicle you are renting, coverage may not extend to a commercial truck, 15 passenger van, box truck, etc. Contact us to verify your coverage, & if it will extend to your rented vehicle.